Because Service Is the New Frontline of Growth
GladMinds is the AI-powered Service OS that unifies customers, partners, and field engineers — delivering faster service, better experiences, and measurable business outcomes.
Our Secret Sauce:
Platform DNA + Network Effect
Every GladMinds feature is built around one idea — the Installed Base Record: Product + Customer + Location. This single source of truth connects OEMs, dealers, service providers, and customers in one digital loop.
Explore How It Works
Our Secret Sauce:
Platform DNA + Network Effect
- 01
Product-Centric Platform:
Unified asset visibility across brands and lifecycles.
- 02
Multi-OEM Connect:
One network that bridges multiple OEMs and service partners.
- 03
Outcome-Based Intelligence:
AI recommendations for service, spares, and upgrades.
- 04
Trust & Traceability:
Verified service records and certified parts at every touchpoint.
- 05
Platform Flywheel:
Every new connection adds data → insight → value — creating a self-reinforcing growth loop.
Transforming Every
Interaction Into Delight
GladMinds helps OEMs stay connected long after the sale.
From predictive service alerts to transparent warranty status, customers enjoy faster support, verified parts, and digital service records — all in one place.
Personalized service journeys
Predictive notifications before failures
Transparent warranty and AMC tracking
Real-time feedback and support visibility
Empowering
Dealers and Service Partners to Perform
GladMinds connects multi-brand dealers, distributors, and independent networks under one system — ensuring seamless coordination between OEMs, technicians, and customers.
Explore AfterSell Suite
Unified dashboards for multi-OEM operations
Faster AMC renewals and service scheduling
Integrated spare-parts management
End-to-end performance analytics
Field Engineers Who Fix Faster, Learn Faster
Through the GladMinds Technician App, engineers receive real-time job assignments, digital manuals, and offline sync — ensuring every service call is accurate, traceable, and rewarding.
AI-based job allocation
Instant access to parts and warranty data
Step-by-step guidance and digital checklists
Built-in incentives and feedback loops
Reducing Turnaround Time.
Improving NPS. Driving ROI.
Every service event is tracked, measured, and improved — making growth repeatable and predictable.
GladMinds turns data into performance:
Reduction in service turnaround time (TAT)
Improvement in customer satisfaction (NPS)
Productivity gain for field teams