Privacy Policy & Terms of Service
Your privacy and trust are important to us. Please review our policies.
Introduction
GladMinds Solutions Pvt Ltd (in short called as GladMinds) appreciates interest you have shown in our company, products and service by visiting our website, or related communication channels, including, but not limited to, our social media pages, blogs or any other means to reach us.
Please read these Terms and Conditions ("Terms", "Terms and Conditions") and Privacy Policy carefully before using the GladMinds website and our related web and mobile applications (the "Services") operated by GladMinds ("us", "we", or "our").
These policies apply when you interact with GladMinds, such as when you visit our websites, when you use the products or services offered by GladMinds, when you purchase GladMinds products or services, when you subscribe to newsletters, when you contact customer support and when you interact with GladMinds as a business customer, supplier or business partner.
GladMinds simplifies aftermarket experience for brands, for their channels and consumers to drive engagement and efficiency. GladMinds offers a cloud-based After Market digital platform that allows brands to consolidate after-sales services while allowing consumers of multiple brands and products a single-point contact for all their after-sales services.
The platform has two key products: AFTERSELL™ and AFTERBUY™. AFTERSELL™ is offered to brand and channels for reaching out to their customers and AFTERBUY™ is offered to end users – both corporate end users and consumers. Each of these products have many services associated with them.
Below policies apply to all these products and services, collectively called as GladMinds platform services, without limitation for both online and offline buying and usage either through web or mobile or direct or any such means.
Contact Us
If you have any questions about these Terms and Conditions or Privacy Policy, please contact us:
Email:
hello@gladminds.coMailing Address:
M/s GladMinds Solutions Pvt Ltd
No 18, Millers Road, Nandidurga Road Entrance,
Benson Town, Bengaluru, Bengaluru Urban,
Karnataka, 560046
Terms and Conditions
Last updated: 19th February 2024
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the GladMinds website and any of our web and mobile applications (the "Service") operated by GladMinds ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the creation, upload and request for information using services.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by GladMinds. GladMinds has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
You further acknowledge and agree that GladMinds shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Terms and Conditions: Amazon Pay Gift Cards issued by Pine Labs
These terms and conditions apply to Amazon Pay Gift Cards (Gift Cards) issued by Pine Labs Limited, formerly known as Pine Labs Private Limited (“Pine Labs”) under the brand name of Pine Labs and co-branded with Amazon Pay (India) Private Limited (Amazon Pay). Pine Labs is a public limited company organized under the laws of India and is the issuer of the Gift Cards. You may purchase Gift Cards through various options available
on www.amazon.in corresponding mobile site and mobile application ("Amazon.in"), and also use Gift Cards provided to you by third parties in the manner provided hereunder. By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions.
1. Redemption: Gift Cards may only be redeemed toward the purchase of eligible products on Amazon.in and any other third-party merchants that are enabled to accept the Gift Cards. Gift Cards once claimed by the beneficiary, shall be added to the beneficiary's Amazon Pay Balance. This Balance may only be redeemed toward purchase of eligible products on Amazon.in and with third-party merchants enabled to accept Gift Cards. Purchases are deducted from the redeemer's Amazon Pay balance. Any unused Gift Card balance will remain associated with the redeemers Amazon Pay balance account and applied to purchases, in order of earliest expiration date. If a purchase exceeds the available Amazon Pay balance, the remaining amount must be paid by credit card, net banking or debit card. No fees or charges apply to Gift Cards. Pine Labs may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use. Certain merchants may provide you services only on the pre-condition that you allow us to hold balances in your Amazon Pay balance: Gift Card till the service completion by the merchant. However, your prior consent would be taken before holding such balances. In such cases, you agree and authorize us to: (i) hold your balance until service completion; and (ii) fail the transaction if your balance in the Amazon Pay Gift Card has expired at the end of the services.
2. Limitations: Gift Cards, including any unused Gift Card balances available in the Amazon Pay Balance, expire one year from the date of issuance. You may request for revalidation of any expired Gift Cards. Upon receipt of such request, the Gift Card may be revalidated after due verification and subject to applicable terms and conditions. Gift Cards may only be purchased in denominations ranging from Rs. 10 to Rs. 10,000 or such other limits as Pine Labs may determine. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Except as provided hereunder or as per applicable law, amount in your Gift Cards will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. Unused Gift Card balances may not be transferred to another users account. No interest will be payable by Pine Labs on any Gift Card or Gift Card balance. Pine Labs make no representation or warranty that Amazon.in will always be accessible without interruption.
Amazon Pay reserve the right to set and adjust limits on the number, value, or frequency of Gift Card purchases or claim/redemption by any single customer, account, or payment instrument. Transactions exceeding these limits or conducted in a manner designed to circumvent these limits, may be deemed suspicious and subject to further review. Gift cards have monthly redemption caps within 30-day periods. Attempts exceeding limits will be declined, with remaining balances available for redemption in subsequent months.
3. Fraud: Pine Labs is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Amazon Seller Services Private Limited (together with Amazon Pay is referred to as 'Amazon') will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on www.Amazon.in.
4. Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine Labs and Amazon each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Pine Labs and Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
5. Limitation of Liability: NEITHER PINE LABS NOR AMAZON MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
- Digital Books: Kindle-eBooks, Kindle Unlimited Subscriptions, Audible, digital test-prep
- Amazon Pay Gift Cards
- Add Money to Balance / Wallet
- Branded Gift Cards designated Semi-Closed Loop (SCLP) prepaid payment instruments / Closed system prepaid payment instruments
- Amazon Vouchers
- App Store Purchases
7. Password Security: You shall, at all times, keep the passwords that are generated by you strictly confidential and not reveal the same to any person or entity.
8. General Terms: The Amazon.in Conditions of Use apply to Gift Cards. Pine Labs reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
9. Pine Labs Contact Information: Website address: https://www.pinelabs.com/prepaid-solutions solutions
Changes To Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide prior notice to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Privacy Policy
Last updated: 26th September 2024
GladMinds ("us", "we", or "our") operates the GladMinds website and other related products and services. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and services.
We use your Personal Information only for providing and improving the Site and services. By using the Site and services, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site and services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Location Data Collection and Use
GladMinds collects and uses location data across its applications to provide services such as real-time tracking, route optimization, and task management for field operations. Our apps may require access to coarse, fine, and background location data to enhance service delivery, improve operational efficiency, and support features like route mapping and accurate travel expense reporting.
Location data is collected when necessary for the app's functionality, whether the app is in active use or running in the background. The information is used solely for business purposes and is not shared with third parties except where essential for providing services, such as route optimization or validating travel logs. All location data is securely stored and accessible only to authorized personnel for legitimate business purposes.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information to serve you better.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and for any other information as determined by GladMinds that enhances your experience and brings valued service to you.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of 10th May 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website or through service notifications.