Post-Purchase Intelligence
Powering the
Customer Experience
Beyond Purchase
GladMinds connects OEMs directly with their customers, creating intelligent service touchpoints that build loyalty, trust, and lifetime value.
[ The Shift ]
SELLING THE PRODUCT IS
JUST THE BEGINNING
In today’s connected world, customer experience doesn’t end at delivery, it begins there. The GladMinds AfterBuy Suite helps enterprises stay engaged post-purchase through predictive alerts, real-time insights, and always-on digital support.
TURN EVERY
INTERACTION INTO INSIGHT
The AfterBuy Suite enables a continuous feedback loop between OEMs and customers, powered by data, personalization, and AI-driven foresight.
Customer Connect App
A single window for service history, maintenance schedules, and real-time updates.
Predictive Service Alerts
Notify customers before a breakdown occurs.
Digital Campaigns & Engagement
Deliver contextual offers, reminders, and product education.
Feedback
& Analytics
Capture insights, measure satisfaction, and drive continuous improvement.
FROM OWNERSHIP TO
ADVOCACY
GladMinds turns every customer touchpoint into a growth opportunity. AI analyzes usage data, predicts needs, and automates personalized communication.
BEYOND SATISFACTION
- MEASURABLE IMPACT
With AfterBuy Intelligence, enterprises don’t just serve customers, they understand them, anticipate them, and grow with them.
35 %
Increase
in repeat service
20 %
Boost in customer
lifetime value
3 x
Faster feedback
closure loops
BUILD
RELATIONSHIPS
THAT OUTLAST
MACHINES.
Discover how GladMinds AfterBuy Intelligence helps you deliver connected, predictive, and human-centered service experiences.