Dots

Post-Purchase Intelligence

Powering the
Customer Experience
Beyond Purchase

GladMinds connects OEMs directly with their customers, creating intelligent service touchpoints that build loyalty, trust, and lifetime value.

Discover AfterBuy Intelligence right arrow

[ The Shift ]

SELLING THE PRODUCT IS
JUST THE BEGINNING

In today’s connected world, customer experience doesn’t end at delivery, it begins there. The GladMinds AfterBuy Suite helps enterprises stay engaged post-purchase through predictive alerts, real-time insights, and always-on digital support.

TURN EVERY
INTERACTION INTO INSIGHT

The AfterBuy Suite enables a continuous feedback loop between OEMs and customers, powered by data, personalization, and AI-driven foresight.

Afterbuy Insight

Customer Connect App

A single window for service history, maintenance schedules, and real-time updates.

IOS Android
graph

Predictive Service Alerts

Notify customers before a breakdown occurs.

graph

Digital Campaigns & Engagement

Deliver contextual offers, reminders, and product education.

Afterbuy Insight

Feedback
& Analytics

Capture insights, measure satisfaction, and drive continuous improvement.

graph

FROM OWNERSHIP TO
ADVOCACY

GladMinds turns every customer touchpoint into a growth opportunity. AI analyzes usage data, predicts needs, and automates personalized communication.

ownership_advocacy_mobile

BEYOND SATISFACTION
- MEASURABLE IMPACT

With AfterBuy Intelligence, enterprises don’t just serve customers, they understand them, anticipate them, and grow with them.

Calculate Your ROI

35 %

Increase
in repeat service

20 %

Boost in customer
lifetime value

3 x

Faster feedback
closure loops