The Aftermarket begins when the product leaves the OEM and reaches the customer’s location i.e., the Installed Base.
From there, every machine continues its journey: moving, being used, repurposed, and serviced — still part of the OEM’s responsibility and potential.
Product
Customer
Location
Type
Each asset goes through a complete lifecycle of:
GladMinds captures and connects key aftermarket insights:
What products are in use
Where they are installed
Who services them
When the next service, warranty, or upgrade is due
How assets perform over time
When managed intelligently, the Aftermarket delivers
Continuous Revenue
Beyond the sale
Stronger Relationships
Customer loyalty
Data-Driven Insights
For OEMs and partners
Sustainability
Repair, reuse, recycle
Every asset in the field is a business opportunity waiting to be unlocked.
GladMinds connects OEMs, dealers, service providers, and customers through one intelligent Service OS that drives measurable outcomes
Integrated modules for service, spares, and quality.
Flexible architecture that fits enterprise size and structure.
Verified technicians, rental partners, and logistics integrations for end-to-end coordination.
Predictive analytics for asset health and performance.
White-labeled and ERP/CRM-ready implementations.
Measurable results and ROI across all touchpoints.
Across automotive, construction, HVAC, industrial systems, and energy, the aftermarket ecosystem remains fragmented and offline. GladMinds brings it all together, helping OEMs and partners achieve real-time visibility, predictable service, and recurring customer value.
Every asset tracked through its Installed Base Record (Product + Customer + Location).
Unified infrastructure for multi-brand dealers and cross-brand insights.
AI-led predictions for service, spares, and upgrades.
Verified networks, certified spares, digital records.
Each connection strengthens the network — more data, more insight, more value.
