Terms and Conditions
Last updated on 19-02-2024
Welcome to the website of Gladminds Solutions Pvt Ltd. By accessing and using this website, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully.
Acceptance of Terms
Your use of this website constitutes your acceptance of these Terms. If you do not agree with any part of these Terms, you must not use this website.
Use of the Website
This website and its contents are provided for informational purposes only. You may only use this website for lawful purposes and in accordance with these Terms.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gladminds Solutions Pvt Ltd or its licensors and is protected by Indian and international copyright and intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from this website without our prior written consent.
Third-Party Links
This website may contain links to third-party websites or resources. Gladminds Solutions Pvt Ltd does not endorse and is not responsible or liable for the availability, accuracy, or content of such external sites or resources.
User Conduct
You agree to use this website in a lawful and ethical manner and in compliance with all applicable laws and regulations. You shall not upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
Disclaimer of Warranties
This website and its contents are provided “as is” without any warranties, express or implied. Gladminds Solutions Pvt Ltd does not warrant the accuracy, completeness, reliability, or timeliness of the information on this website.
Limitation of Liability
In no event shall Gladminds Solutions Pvt Ltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use this website or its contents.
Modification and Termination
Gladminds Solutions Pvt Ltd reserves the right to modify or terminate these Terms at any time without prior notice. Your continued use of this website after any modifications constitutes your acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indian law. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore.
Entire Agreement
These Terms constitute the entire agreement between you and Gladminds Solutions Pvt Ltd regarding your use of this website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
If you have any questions or concerns about these Terms and Conditions, please contact us at hello@gladminds.com.
Cancellation & Refund Policy
Last updated on 30-01-2024 10:48:53
GLADMINDS SOLUTIONS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- GLADMINDS SOLUTIONS PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the GLADMINDS SOLUTIONS PRIVATE LIMITED, it’ll take 6-8 Days days for the refund to be processed to the end customer.
Shipping & Delivery Policy
Last updated on 30-01-2024 10:52:11
- For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-2 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
- GLADMINDS SOLUTIONS PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or hello@gladminds.co.