Monday 13, April, 2015
Customer Management is often considered to be art. You can be a witness to this exquisite display when you visit any store – be it a grocery or even a souvenir shop. The way a salesman tries to keep customers happy...
Thursday 2, April, 2015
We live in an ever changing world. We have witnessed transformation of corporations over the last 100 plus years and the changing sources of power and dominance. The power equation between the business and customer has changed significantly in recent times....
