Tuesday 5, May, 2015
Customer experience is often more complex than what appears to be. To an average businessman, it may just sound like what he/she felt like. However, there are several layers into which that feeling may be divided. Is it really achievable, or...
Monday 13, April, 2015
Customer Management is often considered to be art. You can be a witness to this exquisite display when you visit any store – be it a grocery or even a souvenir shop. The way a salesman tries to keep customers happy...
