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Tuesday 5, May, 2015
Customer experience is often more complex than what appears to be. To an average businessman, it may just sound like what he/she felt like. However, there are several layers into which that feeling may be divided. Is it really achievable, or...
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Tuesday 5, May, 2015
The customer of today is not as simple as he used to be in the early 80s or 90s. With a lot of options available at hand, he is bound to weigh them before going for a final choice. The cattle...
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Tuesday 5, May, 2015
Nothing happens in a flash, even in a street fight! The only spontaneous reaction you may come across is when you encounter a ghost, or a similar unexpected situation. In most other circumstances, a relative degree of planning is required. This...
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Thursday 23, April, 2015
While profits and earning the daily bread are the main motto of any business, the people who matter – the customers also have to be given their due attention. After all, if it’s not for them, where will you generate your...
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Wednesday 22, April, 2015
When a customer buys your product, be rest assured that it is resultant of careful selection and meticulous planning. However, there can be situations in life where everything simply doesn’t unfold the way we like them to. None will be immune...
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Thursday 9, April, 2015
All of us love traveling, don’t we? We are all aware that a travel or journey doesn’t happen by fluke. It needs to have a purpose and a great deal of planning to make it successful. A traveler depends upon a...
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Thursday 26, March, 2015
The great Julius Caesar once said, “Experience is the teacher of all things”. If you tell a child, “Don’t play with fire, it will burn you”, he will not listen. However, one day if he were to touch it with his...
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Wednesday 25, March, 2015
There are two ways to describe yourself – what you think you are, and what others think you are. Though, it is good to have a high degree of self-esteem, there has to be a line when it comes to differentiating...
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Monday 23, March, 2015
There are certain straight norms of life like if you do good, you will be rewarded with good. Sounds like a fairy tale, isn’t it? To the surprise of many, it is that way in many cases. You need to do...
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Thursday 19, March, 2015
The fact that our future is shaped by the present is not an alien concept for any human being. A child studies and prepares well for exams in anticipation that the marks he/she gather will come handy for the future. This...
