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Tuesday 5, May, 2015
Customer experience is often more complex than what appears to be. To an average businessman, it may just sound like what he/she felt like. However, there are several layers into which that feeling may be divided. Is it really achievable, or...
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Tuesday 5, May, 2015
The customer of today is not as simple as he used to be in the early 80s or 90s. With a lot of options available at hand, he is bound to weigh them before going for a final choice. The cattle...
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Tuesday 5, May, 2015
Nothing happens in a flash, even in a street fight! The only spontaneous reaction you may come across is when you encounter a ghost, or a similar unexpected situation. In most other circumstances, a relative degree of planning is required. This...
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Tuesday 5, May, 2015
How many among you would prefer having the same food every day? The answer would be an obvious and outright ‘no’. Thus, whether you are an entrepreneur, a big-time businessman, or someone with a simple grocery shop, it is important for...
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Tuesday 28, April, 2015
Almost everyone among us love going to parties. After all, it is an atmosphere of a social get-together, food and drinks. Barring the parties of clubs and pubs, such occasions often act as an opportunity to meet up known people, with...
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Thursday 23, April, 2015
While profits and earning the daily bread are the main motto of any business, the people who matter – the customers also have to be given their due attention. After all, if it’s not for them, where will you generate your...
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Wednesday 22, April, 2015
When a customer buys your product, be rest assured that it is resultant of careful selection and meticulous planning. However, there can be situations in life where everything simply doesn’t unfold the way we like them to. None will be immune...
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Tuesday 21, April, 2015
It is dangerous to remain firmly entrenched in one’s self believe. In order to improve and evolve,there needs to be constant feedback that is taken and acted upon. This applies to business establishments too. A prime reason for this has been...
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Monday 13, April, 2015
Customer Management is often considered to be art. You can be a witness to this exquisite display when you visit any store – be it a grocery or even a souvenir shop. The way a salesman tries to keep customers happy...
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Thursday 9, April, 2015
All of us love traveling, don’t we? We are all aware that a travel or journey doesn’t happen by fluke. It needs to have a purpose and a great deal of planning to make it successful. A traveler depends upon a...
