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Tuesday 5, May, 2015
Customer experience is often more complex than what appears to be. To an average businessman, it may just sound like what he/she felt like. However, there are several layers into which that feeling may be divided. Is it really achievable, or...
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Tuesday 5, May, 2015
The customer of today is not as simple as he used to be in the early 80s or 90s. With a lot of options available at hand, he is bound to weigh them before going for a final choice. The cattle...
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Tuesday 5, May, 2015
Nothing happens in a flash, even in a street fight! The only spontaneous reaction you may come across is when you encounter a ghost, or a similar unexpected situation. In most other circumstances, a relative degree of planning is required. This...
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Tuesday 5, May, 2015
How many among you would prefer having the same food every day? The answer would be an obvious and outright ‘no’. Thus, whether you are an entrepreneur, a big-time businessman, or someone with a simple grocery shop, it is important for...