AI-driven Service OS built for industrial enterprises to accelerate service flow, reduce turnaround time, and transform aftersales.
From the shop floor to the service lane — GladMinds connects machines, people, and decisions into one intelligent ecosystem.
Why GladMinds?
Industrial enterprises are transforming, from selling machines to delivering uptime. GladMinds enables this shift with a unified AI platform.
Real-time view of every asset and action. Transform opaque field operations into clear, data-driven decisions.
OEMs, dealers, and technicians working as one unified team.
See failures before they occur. Pre-empt downtime actively.
AI-led tasking and collaboration for speedier resolutions.
Service that performs — and proves it with measurable business outcomes.
Assign the right technician, instantly, based on skill and location.
Digital tools, offline sync, and rewards for the field workforce.
Predict demand and cut downtime by ensuring inventory availability.
Link field data to faster fixes and automated warranty processing.
Personalized dashboards for service history, maintenance schedules, and support.
Notify customers before a breakdown occurs.
Turn customer insights into continuous improvement.
GladMinds’ QMS enables OEMs to monitor, analyze, and act on quality issues faster than ever. By connecting field data, service reports, and parts performance, it transforms every incident into actionable intelligence.
What products are in use
Where they are installed
Who services them
When the next service, warranty, or upgrade is due
How assets perform over time
